Figure Titans

1. Processing Time

Most orders are processed within 1–3 business days after payment confirmation. Pre-orders, backorders, or special items may have longer lead times as stated on the product page.

2. Delivery Time

Delivery typically takes 3–10 business days depending on the destination and courier. During peak seasons or due to courier delays, delivery may take longer.

3. Shipping Charges

Shipping charges (if any) are calculated at checkout. We may offer free shipping on select promotions or order-value thresholds.

4. Tracking

Once your order ships, you will receive a tracking number via email or SMS. You can track shipment status on the courier's site.

5. Address Requirements & Failed Deliveries

Please ensure your shipping address and contact details are correct. Figure Titans is not responsible for failed or delayed deliveries due to incorrect or incomplete addresses provided by the customer. Additional re-shipment charges may apply.

6. International Shipping

International shipping (if offered) may be subject to customs, duties, and import taxes, which are the responsibility of the recipient.

7. Damaged or Lost Shipments

If a shipment is lost or damaged in transit, contact us at support@figuretitans.com with your order details. We will assist in filing claims with the courier. Our liability is limited to replacement or refund per the Refund Policy.